Our support team is available 7 days a week and we offer 2 options to reach us:

In-app support

Log in Twic and click the button in the bottom right. Then, start a conversion with us and type in the problems you need help with (e.g. how do I get a refund?).

Email

 Send us an email with the problems you need help with by clicking the below bottom:


Note
: We aim to reply within 24 hours, so you won't have to wait too long for a response!

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