Transferring funds from HSA deposit account to HSA Investment Account

  1. Go to Twic Portal > Accounts > HSA > Manage > Pay Myself > Investment > Transfer to Investments. If a new window does not open automatically, check and disable your pop-up blocker within the browser window.

  2. Enter the amount that you want to transfer next to Transfer Amount. Then click Submit. Available to Invest is the maximum you can invest due to the minimum balance requirements. Your HSA deposit account should maintain at least $1,000. When funds are transferred to your HSA investment account, the amount of the transfer cannot bring the balance of your HSA below your investment threshold.

  3. A window will open to confirm that your transfer was submitted successfully. Read the information regarding transfer timing and click Close.

  4. You should then see the transaction as a Pending Transfer at the bottom of your HSA Investment details page.

Transferring funds from HSA investment account to HSA deposit Account

  1. Go to Twic Portal > Accounts > HSA > Manage > Pay Myself > Investment > View/Trade. If a new window does not open automatically, check and disable your pop-up blocker within the browser window.

  2. You will be directed to a new page. Go to Invest > Move Money at the top menu.

  3. The system will sell mutual funds up to the amount entered in the Transfer Amount field. Sells for transfers back to the base account are pro-rata according to your current investment allocations from your investment account.

    For example, if you are requesting $100.00 and you are invested 70% in Fund A, 20% in Fund B and 10% in Fund C, the $100.00 will be pulled $70.00 from Fund A, $20.00 from Fund B and $10.00 from Fund C.

How long does it take for the transfer

  • When you move money from your HSA to the investment account the following schedule applies:

    Day 1*: Schedule a transfer into the investment account before 1:00 PM ET. Shares are bought at the close of business.

    Day 2: Transfer amount is included in the investment account balance.

    *Please note timing is business market days.

  • When you elect to move money from your investment account to the HSA the following schedule applies:

    Day 1*: Schedule a transfer out of the investment account before 4:00 PM ET. Liquidation of shares are executed at the close of business.

    Day 2: Transfer out is reflected in your investment account balance.

*It takes 1-2 business days to transfer money to/from your HSA investment account and the transferred funds are available in 2-4 business days.


If you have any questions, please feel free to reach out to our Member Experience Team via live-chat, email to support@twic.ai, or call us at 844-902-2902.

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