Now that you've learned more details on the CDH accounts, and you are interested in enrolling in one of them, how can you manage the account with Twic? Check the below to find out more!

Enrollment

How can I participate in the CDH accounts?

During the Open Enrollment, which is typically 8-10 weeks before the new plan year begins, you will need to elect for the CDH account in your ben-admin system. You may indicate which accounts you would like to sign up for, the amount you would like to elect. Once the plan year starts, you can start your benefits plans with Twic!

Who are eligible to enroll in the CDH accounts?

Eligible Person

FSA

If the employer offers it, an employee is eligible unless he/she has an HDHP and an HSA.

LPFSA

If the employer offers it, an employee is eligible if he/she is enrolled in a High Deductible Health Plan (HDHP) and participates in a Health Savings Account (HSA).

HSA

Anyone who is enrolled in a qualified high deductible health plan (HDHP).

DCFSA

If the employer offers it, an employee with qualified dependents is eligible.

HRA

Basically, if you’re covered by a medical insurance plan and your employer offers an HRA, then you’re eligible.
If you have an HDHP, generally, you will be required to meet the deductibles first before you are entitled to the HRA benefits.

Commuter

If the employer offers it, an active employee is eligible. Dependents are not eligible.

Reading: What is the relationship between a high deductible health plan & an HSA?

Fundings

How can I access the funds in the CDH accounts?

Access to the funds

FSA / LPFSA

An employee's yearly FSA allocation is available in full on the first day of the plan year, regardless of contributions to date.

DCFSA

An employee may only use the funds that are available in your account that you have contributed so far.

HSA

The account holder may only use the funds that are available in your account.

Commuter

An employee may only use the funds that are available in your account that you have contributed so far.

HRA

An employee's yearly HRA allocation is available in full on the first day of the plan year.

Readings: What are pre-funded and payroll-funded?

How can I spend the money?

  1. Pay out-of-pocket, then submit a Manual Claim in Twic Portal

  2. Pay out-of-pocket, then reimburse yourself in Twic Portal - HSA only

  3. Use Twic Benefits Cards

  4. Make a purchase through Twic FSA/HSA Stores

You will find more information in the below FAQs:

Eligible Expense

Twic strictly follows IRS rules on the eligible expenses. See the below articles to find out more about eligible expenses.

Haven't checked out Part 1 yet? Click Here to know more!


If you have any questions, please feel free to reach out to our Member Experience Team via live-chat, email to support@twic.ai, or call us at 844-902-2902.

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