We’re sorry to hear you’re interested in canceling your membership!
For gym membership
- You must request to cancel your membership 30 days before the start of your next billing cycle in order to avoid auto-renewal for the following month.
For other subscription
- please request to cancel your membership at least three days before the start of your next billing cycle in order to avoid auto-renewal for the following month.
Regardless of when you request cancellation, you can still use your account through the end of your current cycle.
How do I cancel my subscription?
- Click History from the menu bar.
- In Active or Previous tab, click the subscription you would like to cancel.
- Click the Cancel button next to Cancel Subscription.
- Click Yes if you are sure you want to cancel your subscription.
- You will receive a cancellation confirmation email with the last date of your subscription.